Welcome to Floatpays. When you use our services, you trust us with your personal information — and we take that trust seriously. This Privacy Policy explains how we collect, use, protect, and share your information.
By using our services or submitting your information, you consent to our collection and use of your personal information in accordance with this Privacy Policy.
If you object to how we use certain information, we may not be able to provide you with some services, as some data is required by law to verify your identity or complete transactions.
This policy applies to you when you visit our website, use our application, or order our services as a customer or a user, and may change from time to time.
Personal information includes information that identifies or relates specifically to you, such as your name, ID number, contact details, salary or income, and bank account information.
We may collect this information:
But that excludes anonymous, de-identified, statistical, and public information.
We use your personal information to:
We will only disclose your personal information if:
You must accept this policy to use our services. We may update this policy from time to time. If we do, we’ll notify you via the app, email, or website. Continued use of our services after such updates will mean you accept the revised policy.
We understand the value of your personal information and take all reasonable steps to protect it from loss, misuse, or unauthorised access. Your personal information is stored in databases that have built-in safeguards and firewalls to ensure its privacy and confidentiality.
We use Secure Socket Layer (SSL) encryption technology to protect your data and restrict employee access on a need-to-know basis. Data is stored in encrypted form and accessed via secure web interfaces. We also employ firewalls and other industry-standard technologies to protect our systems from external threats.
Our security systems meet or exceed industry standards, and we continuously monitor new developments to ensure our protection measures evolve. We regularly test our systems to keep our security mechanisms up to date.
We are fully subject to and compliant with South African data protection laws, including:
When you make use of our online contact forms you provide us with your information voluntarily and consent to our storage and use thereof. We will store and use this information according to the terms of this agreement.
Our website, related websites and mobile applications may have links to or from other websites. Although we try to link only to websites that also have high privacy standards, we are not responsible for their security, privacy practices or content. We recommend that you always read the privacy and security statements on these websites.
We communicate with you through different methods and channels. If allowed by law, we may record and monitor electronic communications to make sure that they comply with our legal and regulatory responsibilities and internal policies.
We will monitor and analyse your profile for verification, fraud, compliance and other risk-related purposes as required by law.
This website uses Heap Analytics, a web analytics service provided by Heap Inc ("Heap"). Heap Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookies about your use of the website and your current IP-address will be transmitted by your browser and will be stored by Heap on servers in the United States and other countries. On behalf of the operator of this website, Heap will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address collected through Heap Analytics will not be associated with any other data held by Heap. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You may request access to your personal information (a prescribed fee may apply), and request corrections or deletion of any information that is inaccurate, outdated, excessive, or obtained unlawfully.
This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of South Africa. To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, we both submit to the jurisdiction of the South African courts.
Should you have any queries, please contact us:
Contact: info@floatpays.co.za
Phone: +27 87 250 0099
